Legal notice

Legal Notice

Play Pretend Lashes & Beauty

1. General Information

This website and all services offered by Play Pretend Lashes & Beauty (“we”, “us”, “our”) are provided for general informational and commercial purposes only.

By using this website, booking services, or purchasing products online or in-store, you agree to the terms outlined in this Legal Notice and our related policies, including our Terms & Conditions, Shipping Policy, and Refund Policy.

2. Beauty Services Disclaimer

All beauty services and related treatments, are provided by qualified technicians using professional products and techniques.

However:

  • Results may vary from person to person.
  • We do not guarantee specific results, retention, or outcomes.
  • Clients acknowledge that reactions such as irritation, sensitivity, or allergic responses may occur.

By receiving services, you agree that:

  • You have disclosed all relevant medical conditions, allergies, or sensitivities.
  • You understand the risks associated with cosmetic and beauty treatments.
  • You accept responsibility for following all aftercare instructions provided.

3. Products Disclaimer (Online & In-Store)

All beauty products sold online and in-store are intended for cosmetic use only.

We are not responsible for:

  • Misuse or incorrect application of products
  • Reactions due to undisclosed allergies or sensitivities
  • Results that vary due to individual skin type or usage

Customers are responsible for reading all product labels, instructions, and ingredient lists before use.

4. Online Store Terms

All online orders are subject to:

  • Product availability
  • Payment confirmation
  • Shipping and delivery conditions

We reserve the right to cancel or refuse any order at our discretion, including in cases of pricing errors or suspected fraudulent activity.

5. In-Store Purchases

Products purchased in-store are:

  • Subject to the same consumer guarantees under Australian Consumer Law
  • Not eligible for return or exchange due to change of mind, unless required by law

Customers must inspect products at the time of purchase.

6. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of our services, products, or website.
  • Our liability is limited to the extent required under Australian Consumer Law.

Nothing in this Legal Notice excludes any rights that cannot legally be excluded.

7. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement, repair, or refund where goods are faulty, not as described, or do not meet consumer guarantees.

8. Intellectual Property

All content on this website, including branding, logos, images, text, and design, is owned by Play Pretend Lashes & Beauty and may not be copied or reproduced without written permission.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of external sites.

10. Changes to This Legal Notice

We may update this Legal Notice at any time without prior notice. The latest version will always be available on our website.